Major Downtime at HostGator, BlueHost, JustHost and HostMonster is being reported on several forums and blogs. The outage began on Friday Morning, August 2 2013 and customers continue to experience issues.
HostGator, BlueHost, JustHost and HostMonster are different brands of Endurance International Group, a company that gained its size by obtaining large number of hosting companies which continues to operate under its original names.
The outage at HostGator, BlueHost, JustHost and HostMonster occurred due to unexpected network issues at EIG’s Data Center Facility in Provo, Utah. This outage even affected company websites and phone services too.
HostGator is known for its uptime and quality service but when EIG announced that it is acquiring HostGator in August 2012, back then such outage could be foreseen as EIG assembles hosting accounts to its Data Center facility.
While HostGator and HostMonster continues to update customers through its Twitter, Facebook accounts and Forum thread, EIG has started a blog to provide status updates:
A part of blog stated:
During the morning of August 2, 2013, Endurance International Group’s data center in Provo, UT experienced unexpected issues that impacted customers of Bluehost, HostGator, HostMonster and JustHost. Company websites and some phone services were affected as well.
Many of our customers’ sites are back online. Some customers may continue to experience intermittent access and slowness until services are fully restored. Customer should not experience any loss of data.
The resources of our entire company are focused on the recovery, including our executive team, which is leading these efforts from our command center in Burlington, MA. The team will issue updates at enduranceresponse.com every 30 minutes until all customer services are restored. Following the restoration of services, Endurance will conduct a thorough review of this incident.
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